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The state-funded agency charged with keeping tabs on Florida nursing home abuse claims has become a lightning rod for controversy.

It’s top ombudsman, Jim Crotchet, was abruptly placed on paid leave, ordered to have zero contact with agency workers or volunteers and essentially confined to house arrest while the state investigates some mysterious alleged wrongdoing, the nature of which has yet to be disclosed.

You may recall that Crotchet was the controversial replacement pick of Gov. Rick Scott, who ousted former ombudsman Brian Lee after Lee requested information on funding sources from thousands of nursing home providers across the state. That request didn’t sit well with the powerful lobbyist arm of the nursing home industry, who pushed hard for Lee’s ouster. They got it. Crotchet was seen as more industry-friendly, which of course raised numerous red flags for nursing home resident advocates.

Lee went on to found the non-profit elder care advocacy group Families for Better Care, and has an employment lawsuit still pending against the state.

A spokeswoman for the Florida Department of Elder Affairs, which oversees the ombudsman program, said the program “continues to thrive,” despite these issues. She said the biggest problem has been the negative press, which she said have reflected a “gross misrepresentation” of what’s really going on with the agency.

But while the agency may tap-dance around personnel issues, it’s not so easy to sidestep the sorry state in which many nursing home residents have been discovered in recent months.

For example, at a for-profit elder care facility in Orlando, an elderly patient was found to have sexually molested at least four female patients on numerous occasions. He even reportedly groped a female employee. He was also accused of repeatedly urinating in the hallway. However, the facility was alleged to have done little to stop him.

Then in Melbourne, a nursing home had reportedly taken a number of residents on an outing when a female patient fell from her wheelchair, suffering a head wound. However, rather than call 911, the staffer did nothing. Over the course of two hours, the woman developed a softball-sized bump on her head. Two hours later, when she was transported to the hospital, she required emergency surgery to address the swelling. She did not survive.

And in June, an elder care facility in Winter Haven was fined some $17,000 by the state after employees there acted to resuscitate two patients – one of those a 102-year-old – even though they had signed legal documents expressly refusing intubation for purposes of extending their lives. Such actions violate the rights of residents to have a death that is both peaceful and dignified.

Our Delray Beach nursing home abuse lawyers wish we could say that such incidents are isolated. However, nearly one in five nursing homes here in Florida is listed on the state watch list for doling out poor care.

At this time, when we need the ombudsman program more than ever, we are finding it is crumbling. Established by the federal Older Americans Act, its purpose is to serve as a safety net for residents of nursing homes, who are vulnerable and often lack the ability to advocate for themselves.
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At one of the largest elder care chains in the country, workers were routinely underpaid for their work at dozens of facilities in California, according to a lawsuit that was recently settled for $2.2 million.

Our Wilton Manors nursing home neglect attorneys know that the chain involved, Emeritus, has dozens of branches in Florida, including in:
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A tragic story out of Missouri is an example of why it is so important that nursing home staffers be appropriately trained in how to diffuse escalating tensions among patients that may be suffering from dementia and aggression.

Our Weston nursing home abuse lawyers understand that a 76-year-old nursing home patient died after he suffered complications from injuries he sustained while being subdued with a police Taser.

According to news reports, the man was behaving erratically all morning. Tt one point, he reportedly grabbed a knife and a pair of scissors and began threatening staffers, who called police to help regain control of the situation.
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More than 1.5 million Americans today live in nursing homes.

However, our Deerfield Beach nursing home abuse lawyers know that the quality of care that these individuals can expect varies tremendously from state-to-state and facility to facility.

Now, the Florida-based elder advocacy center, Families for Better Care, has released its first state-by-state review of nursing home care. These grades were based on a host of federally-compiled data, including reports on deficiencies, complaints, inspections and staffing.
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State workers were found responsible for egregious and sometimes violent abuses of their position.

One bit a patient on the ear. Another threatened a co-worker with a text that contained the words, “gut you like a fish.” Another left a patient unclothed, bleeding from a head injury and soaked in feces on the bathroom floor. And still another was found to have struck a resident in the head, knocked him out of his chair and squirted water in his face.

Our Lake Worth nursing home abuse attorneys understand that each of these workers were responsible for caring for individuals who suffer mental or developmental disabilities. All were found in internal investigations to have been wrong. All of them, according to The New York Times, kept their jobs.
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The State of Florida, displaying a deliberate indifference to suffering, gave parents of disabled children no choice but to warehouse these youths in nursing homes designed for care of elderly residents.

Some have spent their entire childhoods locked away, deprived of meaningful interactions with family and friends, non-disabled acquaintances and social and recreational activities that might of otherwise allowed them to thrive.

Our Fort Lauderdale nursing home neglect attorneys understand these are the allegations made recently in a lawsuit filed against the State of Florida by the U.S. Department of Justice, which also accuses state agencies of making perfunctory attempts to fix the problem. In the end, federal authorities say, state officials have failed some of the most vulnerable citizens and their heartbroken families.

At the heart of the matter is the fact that families that want to care for their medically-frail children in their homes – which research has proven is not only less expensive but more beneficial to the child – are not given the resources to do so. Instead, the state of Florida has slashed available services for these families, while boosting the payments made to nursing homes to provide pediatric care. This has meant that families are often forced by the state to surrender their children to the system — leaving children to live in geriatric institutions.

These are facilities that were not designed for children. They are designed for elderly adults.

According to the DOJ, the state’s actions, specifically those of the Department of Health, Department of Children & Families and the Agency for Health Care Administration, have violated the 1990 Americans with Disabilities Act. In part, this legislation prohibits discrimination against any individual with special needs. The federal government alleges the state has done so by failing to properly fund and manage programs intended to keep these children at home with their families.

Last fall, federal authorities warned the state that the current system was discriminatory. The federal government now says that despite this warning, the state has persisted in carrying out actions that are discriminatory. Of the hundreds of children housed in nursing homes across the state, only about 30 have been moved back home following the initial federal inquiry, which was originally spawned by a Miami Herald investigation. That was prompted by the deaths of two children at a Miami Gardens facility.

The justice department says in its lawsuit that the state’s lack of initiative shows that state compliance with ADA isn’t going to be reached by “voluntary means.” In other words, the DOJ was forced to take this action in order to force the state to comply.

The state’s AHCA has called the actions of federal authorities, up to and including this lawsuit, a form of “meddling.” It’s tough to argue, however, that the federal government wouldn’t have an interest in ensuring the well-being of disabled children. The feds are not asking for rainbows and unicorns here. They are demanding that these childrens’ basic human rights be honored.

A few years ago, state lawmakers agreed to cut some $6 million from a program that funds private nursing care for disabled Floridians who wish to reside outside of institutions. Another program that is designed to allow parents to care for their disabled children in their homes or in similar community settings has a wait list of 22,000. More than half of those have been waiting five years or longer. Legislators did set aside some money earlier this year that would help to expand the program, but it was paltry. It will provide relief to less than 5 percent of those on the wait list.
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The woman in Room 101 was dying.

That might not have been so unique for someone residing in an assisted-living facility, designed for those who require help with day-to-day tasks, but not necessarily around-the-clock medical care.

But it was why she was dying that would later become an issue. As our Vero Beach nursing home abuse lawyers understand, the retired teacher’s body was being ravaged by bed sores, also known as pressure ulcers. In all, she had five. One at the base of her spine had become so deep, so infected and gangrenous, that required surgery.

As journalism non-profit ProPublica would later report, a wound care expert opinioned that she was battling numerous strains of bacteria from the gaping wounds in her flesh, and that it had likely been several months since she had been treated.

She was also suffering from severe malnutrition.

In and of itself, this standard of care is appalling. What is even more troubling is that in California, where the patient in Room 101 resided, the law states that someone with pressure sores be moved to a facility more equipped to handle that intensive level of care, either a hospital or 24-hour nursing home facility.

The patient in Room 101 died. The center responsible for her care was fined for failing to move her to a more appropriate facility.

But why wouldn’t they have done so in the first place?

In a word: money.

In this case, the assisted living facility had been paid some $12,000 to cover the patient’s room, meals and care for just three months. Aides at the facility would later reveal that they clandestinely rubbed cream into the wounds to help ease the pain. This was despite the fact that they were not medically trained or authorized to do so. However, they felt it was the least they could do when the hire-ups had directives to retain patients as long as possible – regardless of the patient’s condition.

An internal memo discovered from 2008 at the facility discussed the “back door” priority. That is, they wanted paying customers who moved in to never move out, or in other words, “go out the back door.” One directive even indicated in all-caps: “KEEP THE BACK DOOR SHUT!”

Of course, those who might exit out that “back door” would be those who required an increased level of care than what the facility could provide. This bolsters the occupancy numbers and ultimately the pocketbooks of the facility, but at the cost of jeopardizing the health and well-being of the patient.

ProPublica recently teamed up with reporters from PBS Frontline to sift through thousands of pages of regulatory documents from this same company in seven states, including Florida. What they found was that in the last six years, the company has been cited in every state for for holding on to residents who should have been relocated to receive a higher level of care.
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He was a WWII veteran suffering from dementia, residing at a nursing home in Virginia.

The overall care seemed sufficient.

It was months before his daughter realized her father’s toothbrush had collected dust. She brushed them each time she came to visit. Then he began to complain of headaches. His daughter pressed to have him seen by a dentist. Finally, he was.

His tooth was cracked in two, down to the nerve. A portion of the tooth had become lodged in the roof of his mouth.

Our West Palm Beach nursing home neglect lawyers know that in addition to being incredibly painful, such problems have been known to contribute to increased rates of infection and even pneumonia – a top cause of death among nursing home residents.

In this sense, lax dental hygiene becomes no small matter, even though brushing one’s teeth might seem secondary to the many other tasks for which overworked aides are responsible.

In fact, a recent New York Times report labeled it an “epidemic” problem.

Across the country, nursing home residents are plagued with gum disease, cracked teeth and cavities. While such conditions might be manifestations of other health problems, it is largely attributable to the fact that their mouths are not routinely cleaned.

Sometimes, matters are complicated by the fact that some patients, particularly those with dementia, may be resistant to such care. It makes it easier to skip it. However, facilities must make it a priority.

And yet, it’s one of the last things to receive attention.

While national data on the problem is scant, seven states have evaluated samples of residents to determine how big the issue might be.

In Kansas, they discovered some 30 percent of residents had a substantial amounts of debris on more than two-thirds of their teeth. More than a third of patients there were suffering from untreated tooth decay.

In Wisconsin, nearly a third had teeth that had broken down to the roots. Slightly more had teeth that had not been properly cleaned in some time.

In New York, researchers found that only about 15 percent of nursing home residents were receiving any oral care whatsoever. Even those that were, the extent of it was typically a brushing that lasted, on average, 16 seconds. Some facilities didn’t even have any toothbrushes.

Dental care is not option in nursing homes. It’s a federally-mandated part of care, per the Omnibus Budget Reconciliation Act of 1987.

It’s true that many people arrive at the nursing home with teeth and gums that are in bad shape. But those in nursing homes require more care now than ever. A number of prescription medications used to treat dementia and other conditions can increase dry mouth, reduce saliva output and result in rapid deterioration of oral health, if proper care isn’t received.

A 2008 systematic review of previous research, published in The Journal of American Geriatrics Society, revealed that 1 in 10 cases of deadly pneumonia in nursing homes could have been prevented had the patient received proper dental hygiene.
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The question of whether elderly patients with dementia may be able to engage in consensual sex is an uncomfortable one for the children and grandchildren of those in question.

However, our Hollywood nursing home abuse lawyers view it as an important one to address in order to ensure their loved one’s safety and well-being.

On the one hand, we want our loved one’s final years to happy. Although it might be difficult notion at least initially – especially families of dementia patients who are still married – many come to the conclusion that this might mean offering a blessing to a romantic relationship with another patient.

On the other hand, such relationships are fraught with questions that are not only ethical and moral, but also regarding safety. The biggest underlying question is: To what extent can a dementia patient offer consent to a sexual relationship? We would never want to expose our loved ones to a situation in which they may in any way be coerced into a sexual relationship. But where do we draw the line?

There is no surefire formula, but there seems to be consensus that there is indeed a point at which a patient is too far gone mentally to reasonably offer consent. Determining what that point is, though, is not easy.

A recent series by Bloomberg News Reporter Bryan Gruley explored this topic in-depth.

The series opens with a call received by an Iowa nursing home director on Christmas Day four years ago. Staffers had discovered that a 78-year-old man and an 87-year-old woman had just engaged in intercourse. The man, a retired college professor, was divorced. The woman, a former secretary, was still married. Both had dementia.

Both the director and a top administrator at the center were fired. The assertion from the woman’s family members was that she was not in a position mentally to offer consent and that the facility failed to protect her from the man’s sexual advances.

We know that the craving for human touch doesn’t vanish once we reach a certain age. A New England Journal of Medicine Study published in 2007 found that more than half of respondents between the ages of 65 and 74 reported continuing to engage in sexual contact, as did nearly a third of those between the ages of 75 and 85.

It’s possible we could see those percentages grow as baby boomers, those who lived in a sexually-freer generation, continue to age.

This might be an uncomfortable fact for younger folks, but it’s important to understanding the greater issue.

In the Iowa case, the fact that a sexual relationship unfurled wasn’t entirely surprising. The two had reportedly “gravitated” toward one another, holding hands and spending long hours sitting close and talking. Staffers said the woman appeared “calmed” by the man’s presence. However, she referred to the man by her husband’s name, calling into question her mental capacity to consent. There was little question that the woman’s dementia was more severe than the man’s, but the question was whether that meant that the two couldn’t engage in a consensual relationship.

Initially, when nursing home staffers learned that the two were becoming friendly, they tried to dissuade the man from spending time with the woman, concerned about liability. Although there wasn’t any indication of force in these encounters, administrators initiated 15-minute checks on him to ensure he wasn’t being “overly-friendly” with the woman. However, a lack of staff meant that those checks couldn’t continue.

While sexual encounters between staffers and patients is expressly against the law, there is no law barring sex between residents. However, sex without consent is rape. This would be something that administrators would have to report to state regulators. But what if it appears consensual?

Many facilities believe that, generally, residents should have the right to engage in activities they would normally be able to engage in outside the facility, so long as it doesn’t infringe upon the safety or rights of others or themselves.

It’s important that nursing home administrators are protecting patients at all junctures. That means that such relationships must be closely monitored, and facilities must be openly and regularly engaging family members in the discussion is well.
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A case of elderly neglect in a South Florida home had even the most grizzled law enforcement veterans shuddering.

Our Coral Springs nursing home abuse lawyers know that while this incident didn’t take place in a nursing home, it’s indicative of the kind of injuries that are present in cases of severe elder neglect.

According to The Tampa Tribune, a 66-year-old woman, who was reportedly being cared for in her home by her 68-year-old husband and his two daughters and a son, died a horrific death. She had been bedridden for three years with rheumatoid arthritis. However, her family neglected to properly care for her, resulting in ulcers all over her body and a bedsore on her back that was so severe, it became a gaping open wound that exposed her rib bones to open air.

It was apparent that the family had attempted to bandage some of the sores. However, those dressings weren’t regularly or properly changed. As a result, the wrappings became fused into her wounds.

When she died several months ago, the skin on her legs had grown together. The room where she was kept reeked of urine and feces. Officials also later came to learn that maggots had become active parasites in her body while she was still alive.

She ultimately died of a condition known as septic sequelae. This is a complication of arthritis. Neighbors reported shock at the woman’s condition, as they hadn’t even realized that she was living there. They never saw her. The family never made any mention of her.

Her death was labeled a homicide and her husband and his three children have been charged with aggravated manslaughter of an elderly or disabled person.

It’s difficult to imagine that family members would allow a loved one to endure such suffering. Often, it doesn’t start out with anyone having any ill intentions. It’s merely an issue of family members quickly becoming overwhelmed by the emotionally and physically-intensive tasks associated with caring for someone who needs around-the-clock attention.

Knowing when to reach out for help is important. The Department of Children and Families is one resource.

This case is also an opportunity to highlight the dangers of bed sores. Also referred to as pressure sores, they are a form of injury to the skin and underlying tissue that result from prolonged pressure on the skin. Most of the time, you’re going to find them on bony areas of the body, such as a person’s hips, buttocks, ankles or heels. People who are bedridden or confined to wheelchairs are the most at risk because they cannot move or adjust themselves. They are reliant on others to turn them, to change them and keep them clean.

Bed sores tend to develop very quickly and are notoriously difficult to treat. However, there is no excuse in a nursing home setting, where caregivers are trained and paid to recognize and treat the condition, should it arise. Most of the time, there is no reason why those receiving good care should develop a bed sore in the first place.
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